DELIVERY

FREE STANDARD SHIPPING ON ORDERS OVER A$50 TO NEW ZEALAND

Standard delivery to New Zealand

A $6.95 delivery charge will apply to all standard orders under $50 in value. Please allow 2 to 4 working days to New Zealand.

International delivery

A $40 flat delivery charge will apply to your order if you are outside of Australia or New Zealand. The delivery charge does not include any applicable taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

For more delivery info and full terms and conditions see our Shipping and Delivery page.

RETURNS

If something isn't right we are happy to offer a refund on product purchased from our online store within 14 days of receiving your order. In store returns are now available in New Zealand!

Returning An In Store Purchase

New Zealand Customers are free to return items purchased in-store to their local SUPRE store within 14 days along with the original receipt. 

  • Proof of purchase must be provided for any refund, exchange or credit.
  • Does not apply to sale stock
  • Due to hygiene reasons, refunds cannot be made on swimwear, underwear or jewellery
  • The goods cannot have been soiled or damaged by the customer
  • Items may only be returned to a store within the same country the item was purchased in

Online Returns Via Return Post

We will not accept change of mind returns for swimwear, underwear, earrings, cosmetics, gift cards or any items purchased on sale.

For more info, full terms and conditions and return instructions, see our Returns Policy.